BBMs not going through

[DogMama]

We just moved from Georgia to Washington.  No problems with either Blackberry or service since moving except...All of a sudden my husband and I can't BBM each other.  I've tried with all my other contacts, he is the only one I'm having a problem with.  It is literally taking about 12 hours for BBMs to get from him to me and vice versa.  I've done a hard reset, don't know what else to do.  I am really aggravated - anyone have any ideas?

[SoccerRef]

I've personnaly never had that problem, so I shooting in the dark here.

1. try deleting eacher other from BBM and then have him request a contact to you.

2. delete  BBM and reinstall. It should find all your contacts, but of course, back them up first.

Good Luck!

JB

[AntonioC_VZW]

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DogMama wrote:

We just moved from Georgia to Washington.  No problems with either Blackberry or service since moving except...All of a sudden my husband and I can't BBM each other.  I've tried with all my other contacts, he is the only one I'm having a problem with.  It is literally taking about 12 hours for BBMs to get from him to me and vice versa.  I've done a hard reset, don't know what else to do.  I am really aggravated - anyone have any ideas?

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Thank you SoccerRef for the great input and accurate options.

In addition, please ensure that your husband's phone number, email and Blackberry pin are saved to your BBM contacts.