I have the origional storm. Recently the backup assistant erased some of my contacts on the phone. They still appear online but I cannot sync.
Please help I was on the phone with tech support for an hour and they where supposed to call me back today and never did. Also I cannot export my contacts.
I do apologize for the problems you are experiencing with the backup assistance. I can understand how frustrating this can be. At this time the problems that you are experiencing is a known issue. Our technicians are working diligently to resolve the issue. There is no Estimated Time of Resolution at this time. As more information becomes available for a resolution, we will be sure to pass the information along.
Start a new topic or ask questions in the open forum.
