BLackberry Storm - Backup Assistant does not work.

I have the origional storm. Recently the backup assistant erased some of my contacts on the phone. They still appear online but I cannot sync.


Please help I was on the phone with tech support for an hour and they where supposed to call me back today and never did. Also I cannot export my contacts.

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Re: BLackberry Storm - Backup Assistant does not work.
Contributor - Level 3

I do apologize for the problems you are experiencing with the backup assistance. I can understand how frustrating this can be. At this time the problems that you are experiencing is a known issue. Our technicians are working diligently to resolve the issue. There is no Estimated Time of Resolution at this time. As more information becomes available for a resolution, we will be sure to pass the information along.