Back Up with Screen Malfunction
JamesorJimbo
Newbie

My screen started stuttering and went to a dull glow. Can I recover data on the phone? The phone still works, I just can't see the screen.

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Re: Back Up with Screen Malfunction
SydneyK
Master - Level 3

Hopefully you can still use Desktop Manager. Once you attach via USB, you'll hear a sound indicating it's connected. Open Desktop Manager on your computer and do a backup. Then you can restore all your data and settings to a replacement phone (or this phone if you can get it fixed).

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