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My original Curve's cursor button suddenly stopped working. So I couldn't use it to check email, SMS or MMS messages. While waiting on my replacement Curve to arrive I received 4 new text messages, at least two of them were MMS (I could tell by the alarm). My new replacement arrived today, but the backup assistant won't transfer any MMS's to my new Curve. How can I fix this? Can I just read them online somewhere?
If I am not mistaken, Backup Assistant is only for backing up contacts in your address book. If you want to save MMS messages from your device, I suggest forwarding them to an email address and they will be there for you to forward back to your device. Hope this helps.
Thanks for the reply.
I was able to transfer my SMS's, pictures, browser bookmarks, etc. I would try forwarding the MMS's but I can't open them because the scroll button doesn't work, so I can't even open it up to see who sent it to me, let alone what they sent. Even if I could find out 'who' sent something to me would be a huge help.
Could you look at your online account and see who sent messages just before you received your new BB?
I know you stated you have a replacement device already, but did you try a battery pull on your old device. If not, pull the battery and put it back to allow the device to reboot. Maybe that will jog your device's trackball into working. Also, with your device off, place it on a hard surface and press the trackball down while moving it in different directions. That might get it going enough for you to get some things off your old device. Anyways, hope this helps.
You can find out who sent the text message to you. You can sign in online or register at our web site listed https://login.verizonwireless.com/amserver/UI/Login
Once you sign in online, go to the right of the screen click view bill under the balance. The next page choose the month, go under the month to the right of the screen and click data details. You can then view the numbers that had texted you, but it will not allow you to view the message online.
Have you tried to back them up with BlackBerry Desktop Manager and then use device switch?