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Backup Assistant
LaChiusa
Member

I just got a used Q10 activated last night and I did a backup on the backup assistant on my older BB before I switched over.  I can't find the backup assistant anywhere on the one I just got.  Is there anywhere I can download this app or another way to import all of my contacts?  I'm lost without it!  I appreciate anything you can offer.


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Re: Backup Assistant
zellerandy
Sr. Member

go into your contacts and it may be in there.  if not let me know and ill check somewere else

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Re: Backup Assistant
zellerandy
Sr. Member

  1. From the home
    screen, select BlackBerry World.



  2. Refer to BlackBerry Article ID: KB17619 for information regarding how to navigate the BlackBerry App
    World storefront and download/install apps.

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Re: Backup Assistant
LaChiusa
Member

It has the BBM contacts but nothing for the Verizon Backup Assistant.  Thanks

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Re: Backup Assistant
zellerandy
Sr. Member

go to blackberry world and look up backup as plus

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Re: Backup Assistant
LaChiusa
Member

Thanks again.  I had already tried that and I also looked under all of the available Verizon apps.  I can't find it anywhere.

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Re: Backup Assistant
vzw_customer_support
Customer Support

LaChiusa, here's a 2nd pair of eyes to look for those contacts. Are you able to access those contacts online at My Verizon to ensure that they were saved? http://vz.to/1shggya

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Backup Assistant
LaChiusa
Member

All good now.  Thanks for the help!

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