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BlackBerry Storm WeatherBug FREE application
JenniferJ83
Member

I recently bought the storm and i was downloading some of the free of applications. I noticed weatherbug had a free application so I pressed to download it and all it says is "starting download".  It has said this for the last 8 hours.  I have tried shutting the phone off, taking out the battery to get the app to stop downloading and it won't stop. Does anyone know how to get the app to stop doing the "starting download?" Thankyou for your help. 

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Re: BlackBerry Storm WeatherBug FREE application
StreetDocRN
Community Leader
Community Leader

Hi, Jennifer,

I assume you are downloading that app via Blackberry App World.  Try this...go into the App World and go to My World, where you see the program that says that it is still downloading.  Press the Menu key and log back into your PayPal account and it should reset your download.  Let me know if this does or does not work.

Doc

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Re: BlackBerry Storm WeatherBug FREE application
JenniferJ83
Member

I just did that and it  says, "No applications are assocatied with your My World account." I never set up my paypal account on the storm, so i thought it was funny it said that. Its just weird because the other apps downloaded just fine and this one said Free so I didn't think I had to pay for it. Even if I do its okay, but I'd like it to stop downloading already. My only option now is to go back to the store later and have them figure it out.

 

If you have anymore solutions I'd appericate it. And thank you for your help.

 

Jennifer

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Re: BlackBerry Storm WeatherBug FREE application
StreetDocRN
Community Leader
Community Leader

Jennifer,

The only other thing I can think of is to go to Options>Applications and highlight the Blackberry App World program itself and press the Menu key and delete the program.  Then pull the battery to reset your phone.  After you are back up and running, reinstall App World and see if it works correctly.  Let me know how it goes.

Doc

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Re: BlackBerry Storm WeatherBug FREE application
StreetDocRN
Community Leader
Community Leader

Jennifer,

One other thing I'm sorry I forgot to mention.  Try to download the Weatherbug app directly from WeatherBug's website.  I am thinking the version of the app on Blackberry App World may be for version 4.5 Blackberry OS and not for your Storm's later version.  Their web page has a direct link for a PC download.  Good luck.

Doc

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Re: BlackBerry Storm WeatherBug FREE application
JenniferJ83
Member

I've done both of the suggestions you said to do and neither one stop the weatherbug app download. It still says "starting download". Dumb question, am I going to do need to get a new phone and is this "starting download" really downloading anything? Is it hurting the phone?

 

I really do appericate all your help.

 

Jennifer

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Re: BlackBerry Storm WeatherBug FREE application
StreetDocRN
Community Leader
Community Leader

Hi Jennifer,

I am sorry you are still having problems.  Just curious about one thing.  What version of Blackberry App World did you install?  I have a Tour and in the Application Center folder that came on my Tour, it lists Blackberry App World as an available download but it is version 1.0.0.30.  This is an older version and has a few bugs.  The latest version available direct from Blackberry's web site is 1.1.0.15.  This version works good for me.  Just wanted to know which version you installed.

Doc

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Re: BlackBerry Storm WeatherBug FREE application
JenniferJ83
Member

Thank you for your help. I went to the store today and they said not to worry about the app it's just stuck, but I'm not being charged anything and its not hurting anything.  My app world version 1.1.0.15 and my app center version is 4.7.0. I really do appericate all you help.

 

Thanks once again,

 

Jennifer

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Re: BlackBerry Storm WeatherBug FREE application
StreetDocRN
Community Leader
Community Leader

Hi,

I am sorry we could not get the problem fixed for you.  I had the same problem on my previous phone a Blackberry Pearl with a previous version of App World.  I remember that they came out with an upgrade soon afterwards and if fixed the problem.  My suggestion would be to only use App World to see what apps are available and go to the vendor's site to download directly from them.  I did read in Blackberry's forums a lot of people are having the same problem.  Obviously it is not your phone, but a software problem.  According to a lot of the forum users, it happens mostly when they were downloading free apps on App World.  Maybe they will correct the problem. 

Sincerely,

Doc

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Re: BlackBerry Storm WeatherBug FREE application
LCromwell
Sr. Member

Where do you find what version of app. world you have? I have the latest Storm / BB OS.

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