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I have been trying to sync my phone for the past week and each and every time I attempt it I get an error message saying that Yahoo is inaccesible at this time and try back in a few minutes. I talked to Tech Support and they referred me to Blackberry and still have yet to reach anyone at Blackberry without having to pay. I REFUSE TO PAY for this. I have never had an issue syncing my phone. I even updated my Desktop Manager Software and still no luck. So I uninstalled the software and reinstalled it thinking that it would help, but still no luck. I just want my phone to sync so that all of my contacts are up to date. PLEASE HELP!!!!!!
I have listed an article and steps below that will help in syncing your Yahoo contacts with your Blackberry device.
***Before following the steps below I would recommend a soft reset of your device. A soft reset is where you would remove the battery for a few moments, and place the battery back in the device. The device will power up automatically.
***I would also recommend resetting your current Synchronization settings (on the Blackberry Desktop Manager) to ensure the proper steps are taken. To do this, follow the steps below:
-Connect the device to the computer using the USB cable / cradle.
-Open BlackBerry Desktop Manager.
-Click on Synchronize
-Click on Synchronization on the left hand side
-Click the “Reset configuration” button.
The article below is the step by step set up for your synchronization with Yahoo. The article will show Calendar on step 6 and Outlook on step 7. Change this to Contacts on step 6 and Yahoo on step 7.Replace Outlook with Yahoo following the remaining steps.
http://search.vzw.com/?do=viewdoc&id=16559
I have also listed the advance settings below for your convenience.
http://search.vzw.com/?do=viewdoc&id=21804***may not be necessary
I hope this helps!