Blackberry 9330 only receiving select texts and incoming calls

My brother has a Virgin Mobile Android and when he calls my blackberry, he gets a recording that says this number is restricted from receiving calls. Not sure about the exact wording, but something to that effect. Another one of my contacts has a Sprint smartphone and he gets the same message when he calls me. I dont receive their texts either. Verizon Tech Support says that there is nothing wrong on my end, which I find hard to believe.

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