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Hello All:
I tried to switch devices on the Verizon website and activate an old Verizon Droid (A855) I own as I wait for the repair parts to come in for my out of warranty 9930 Bold. The site says I have to switch data plans and I will lose my grandfathered unlimited plan. Seems pretty harsh penalty for switching between two Verizon branded smartphones I have paid for with them. Can this truly be the policy?
Marc
Longboat Key Florida
10 year customer
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Hi Marc,
That is a great question! I absolutely understand the importance of making sure you're able to retain your unlimited data feature. To further assist, please follow me MatthewS_VZW and then DM me with your contact information. I will be happy to reach out to you directly, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT