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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
A few weeks ago I was having trouble sending and receiving email from my BB9930 so I did a secure wipe and restored from a backup I had thinking this would help. Well after I finished all this my BB9930 no longer gets BIS(BB Internet Services) so I cannot use email, BBM, ect. I've tried everything I can think of from simple battery pulls to doing a factory wipe to reloading the OS. If I go into Setup then Email Accounts I am only offered Enterprise Account settings. I have never used this phone on BES and bought it new from Verizon years ago. When I finally called Verizon tech support they said my account is setup right and BIS should be working on my 9930. They've tried to resend service books but i never get them. I've gone into the Host Routing Table and done the Register Now and it says message sent but the HRT is still empty. Today I even went into a Verizon Store and they acted like they'd never seen a BB and no one there even knew what BIS was. lol
I really love BB phones and am at a loss as to how to get BIS back on my BB9930. Any help would be much appreciated. thx
A reactivation of the BB9930 would most likely fix this problem but the tech person said they aren't allowed to do that now. I can understand why Verizon has stopped activating new 3G phones since 3G is ending sometime next year but I don't understand why they can't reactivate a phone that's already on their service to solve a technical issue between the phone and their network?? This makes NO sense. I've had this BB9930 for at least 6 years on Verizon. I really like it and can't afford to buy another smart phone now........
You don’t have to spend $1,000 to get a new phone. Go to best buy and pick up a Verizon compatible phone off the prepaid rack.
I shouldn't have to buy a new phone at all right now. Verizon according to their web page and CS still support my phone. It's listed as a Blackberry they support yet they refuse to do a simple procedure to fix it so I can get BIS(Blackberry Internet Services) back. So I have a supported Verizon phone that only does calls and SMS. No email, ect.
If you're going to support the phone then support it till you no longer support it. Doing a simple reactivation falls under "support." At least it did up until earlier this year.