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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Blackberry 9930
heavyslicer
Newbie

I started with a Bold almost two years ago. I am currently on my th bold over this period. There has been many problems from camera software to the phone not excepting a charge. Has anyone else had to have there Blackberry replaced this many times in such a short time?

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Re: Blackberry 9930
DaisyP_VZW
Verizon Employee

Hi heavyslicer,

I know what an inconvenience it must be constantly having difficulties with your device. I would love to help but I do need additional information. What specific issue are you having with the camera? Is your current device not accepting a charge? If so, have you tried charging it with a different charger? Do you receive an error when attempting to charge the device? If you haven’t already I recommend you power cycle the device. Let us know more about the issues you’re having so we can further assist. Have a great day.

Thanks,

DaisyP_VZW

Follow us on Twitter @VZWSupport

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