Incoming calls after the appropriate number of rings don't go to voicemail as they should.The caller will hear a continous beep, beep, beep sound and can't leave a message. Can anyone shed some light on this?
Solved! Go to Correct Answer
Have you called customer service so they can check it on their end? Is call forwarding set up, by any chance? To disable any call forwarding that may be in place, dial *73, wait for a confirmation tone, then end the call.
Are you using Verizon's standard voicemail? IF so, what happens when you call *86? Are yo able to access your voicemail?
If you are using Visual Voicemail or You Mail or another voicemail, try disabling it and using just the standard voicemail.
If none of this works, call customer service (800-922-0204 or *611 from your phone) and have them check to see if it is set up properly on their end. It may just need a simple reset.
Have you called customer service so they can check it on their end? Is call forwarding set up, by any chance? To disable any call forwarding that may be in place, dial *73, wait for a confirmation tone, then end the call.
Start a new topic or ask questions in the open forum.
