Blackberry Bold 9650 Won't Finish Boot - Stuck at 65% on Status Bar

[Todd_B]

I have a Blackberry Bold 9650 that halts the boot process on the Blackberry screen with the status bar. It always stops when the status is directly below the e in Blackberry. I have tried all of the suggestions on other boards (leave battery out overnight, plugin to wall and remove battery, wait 30 seconds and then put battery back in, etc).. It still just stays at about 65% complete on the status bar. Any ideas what to try next?

[StreetDocRN · Accepted solution]

Hi,

When the problem you describe occurs, it is usually because of a recent application that was installed to your device.  You will need to reload your device's software.  You have what is referred to as a "bricked" or "nuked" device.  Follow the instructions found at Crackberry.com at http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry and you should get going again.

Doc

[JoeL_VZW]

Thanks to the community for your replies.

If you have any problem with reloading the software. Please call 800-922-0204 option 3 for technical support. We would be glad to help with reloading the software from a PC.