Blackberry Desktop manager

[DJM2315]

I just purchased the BB Storm 2 and set up the desktop manager.  The e-mail setting icon is always grayed out and if I click on it, it says - E-mail settings are not available without an online connection to your messaging system -.  I can't figure out what it wants.  My laptop is online, my BB is connected to the internet bet the desktop manager says the server is offline???  Any suggestions?

[Devs_Advocate]

Just curious, but have you already set up your email with the bis servers?  I set mine up through the setup option in the main menu and went online to get a username.  It's www.blackberry.com/go/vzw just in case.  Otherwise, I'm not really sure what else it could want.  I just got my S2 the other day to so I'm trying to absorb as much as possible and share what I learn.