Because of work forcing my use of Blackberry smartphones, I have learned a lot about this Canadian company. They are not innovative. Their phones have poor voice quality. The internal works are poorly designed and cause continous attention by the consumer. I have used the 8830, Storm 2 and now the Tour. The newer phones are progressively worse then the first BB I was issued.
Blackberry devotees are lost somewhere between dumb land and almost dum land. I just spent two hours reading comments about the Tour. All responses demonstrate that this phone is poorly designed by the Canadians. A phone should not have to be rebooted daily, every other day or once a week to work properly. The phone should not have to be charged daily, even when it has not been used. Let alone charged more often on a daily basis because the user made a call or two and used the email program or listened to music. Bluetooth should work and not crash after a call comes into the phone.
I am no longer mad at Blackberry for this horrible phone called the Tour. I am mad at the phone companies that sell these phones. I feel sorry for the Phone Company techs that have to deal with us complaining about the phone because it does not work as promised. I to would be a tech that was gruff if I had to hear customer after customer complain about their phone locking up, needing to be rebooted to work, poor voice quality, apps that need to be reinstalled after a Blackbeery update.
I have no doubt that Blackberry will vanish from the phone stores in the future. If RIM continues to make phones that work like the Storm 2 and the Tour, it will be very soon in the future.
How can you preach how great this company is when you have to reboot your phone daily? Are you dumb? When I am driving my car and the phone locks up, am I supposed to just attempt to remove the battery while driving and wait the three to five minutes for it to restart?
Come on people read your comments about this crappy phone and stop telling people you don't know that this is a great phone.