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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Blackberry Pearle, The Worst Service Ever
BobbyBaggio
Member

My Blackberry Pearle gets miserable service. The first Pearle I had would only get 1 bar of service at all times in the house that I live in, 1 bar of service in current partner's house, and 1 bar of service in the home I am currently renting. I decided to buy a new phone, and luckily Verizon told me I could buy another Pearle for the cheap price of 60 dollars. Lucky me!

 

Now I'm stuck here again with the same problem. A Blackberry Pearle that drops nearly 10-20 calls a day, and is constantly causing me frustration. 

 

If anyone can help me fix this problem, I would love to hear any suggestions. This phone is hurting relationships with friends and family, and I'm about to break my contract with Verizon(who I have been with for countless years) and return my replacement phone, because it is insane to pay for a phone that never works.

 

Signed,

A loyal, but

frustrated

customer.

Labels (1)
0 Likes
Re: Blackberry Pearle, The Worst Service Ever
Michele-VzW
Novice
If you are within your first 30 days you can get something that might work better for you. How long did youhave the first pearle for?
0 Likes
Re: Blackberry Pearle, The Worst Service Ever
LCromwell
Sr. Member

Have you done the *228 option 1 and then dial again *228 and select option 2 and see if that fixes it.

0 Likes
Re: Blackberry Pearl, The Worst Service Ever
MacDaddy
Novice

Sounds like you are in the same boat as me, It's a signal problem not your phone if it's the same as it was with your old one. I have had the Pearl and the Storm now same thing maybe 1 bar. Solution is a signal extender from Verizon through your home router . (using your internet connection) 5 bars all over my Home and even in the Garage. AT&T and Sprint Signal is just as bad, it's where I live.

0 Likes
Re: Blackberry Pearl, The Worst Service Ever
LCromwell
Sr. Member

MacDaddy wrote:

Sounds like you are in the same boat as me, It's a signal problem not your phone if it's the same as it was with your old one. I have had the Pearl and the Storm now same thing maybe 1 bar. Solution is a signal extender from Verizon through your home router . (using your internet connection) 5 bars all over my Home and even in the Garage. AT&T and Sprint Signal is just as bad, it's where I live.


Did VZW provide the extender free of charge?

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Re: Blackberry Pearl, The Worst Service Ever
MacDaddy
Novice

 


LCromwell wrote:

MacDaddy wrote:

Sounds like you are in the same boat as me, It's a signal problem not your phone if it's the same as it was with your old one. I have had the Pearl and the Storm now same thing maybe 1 bar. Solution is a signal extender from Verizon through your home router . (using your internet connection) 5 bars all over my Home and even in the Garage. AT&T and Sprint Signal is just as bad, it's where I live.


Did VZW provide the extender free of charge?


 

Your Kidding Right?

 

0 Likes