Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Blackberry Q10
LashundaQJRichardson

I lost my camera icon. How do I get it back?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Blackberry Q10
47seijar
Specialist

First thing to do is to pull the battery for a minute or so. Then reinsert the battery and restart like normal. This forces a soft reset (no information lost) and sorts out a ton of problems. Missing icons have been known to reappear after a battery pull, as long as you didn't actually delete the icon.

View solution in original post

Re: Blackberry Q10
vzw_customer_support
Customer Support

Oh no. I understand this is an important function on devices LashundaQJRichardson. We will help with this issue. Which Blackberry device do you have? Did you download a 3rd party picture application? Have you recently updated your phone?


Kinquana_VZW
Follow us on Twitter @vzwsupport

0 Likes
Re: Blackberry Q10
47seijar
Specialist

First thing to do is to pull the battery for a minute or so. Then reinsert the battery and restart like normal. This forces a soft reset (no information lost) and sorts out a ton of problems. Missing icons have been known to reappear after a battery pull, as long as you didn't actually delete the icon.

Re: Blackberry Q10
nicholasbranson
Specialist

See, this is why I read people commenting that the verizon reps are robots. I don't think you guys are, but when you ask what kind of phone they have when the model of their phone is the title of the question, saying you are a robot is giving the benefit of the doubt.