Blackberry Server Not Working --

[pinkdiamondz101]

I haven't been able (along with other Blackberry users I know) to use BBM - to send or recieve messages. Or access the interenet for the past few days on my Blackberry Tour. I've tried taking the battery out, restarting the phone. I ran a diagnostic and everything is okay except the "Blackberry Server Connection" keeps saying failed. Anyone else having this problem? Or know how to fix this?

[Natashia86]

We apologize for the inconvenience, some BlackBerry customers Nationwide are experiencing issues with data connections. Technicians are aware of the issue and are working diligently to get it resolved. We appreciate your  patience in the matter.

[beandip03]

my bbm and internet service on my 9650 bb hasn't been working for almost two weeks. it's extremely frustrating and impossible to get work done....very disappointing when i'm spending $120 a month for something that doesn't work.  Blackberry should consider crediting service fees during the month of January to all customers impacted by their server issues.

[gruevlock24]

does it still have reception and everything ? and does it work on wifi? cus mine works with wifi and when i turn off internet then turn it back on it works for a bit....then dies again....very very annoying 

[username78]

Does anyone has updated information from Verizone whether the Nationwide issue been resolved?  As of today, I am unable to send, receive, forward or reply to emails on my blackberry.

[bfred58]

My service on my BlackBerry Bold 9650 is not working either. Late last night/this morning is when it first statrted. Any ideas?

[Blaggr]

My wife and I both have the BB Tour have been experiencing the same issues with almost constant loss of internet, email, and BBM connectivity. Please notify us when a fix is identified. Customers experiencing these issues should be credited for the loss of service. We are coming to the send of our contract and are not considering a switch for us and our businesses. 

[gqqse13]

i've been having the  exact same issues for the last 2 weeks. about 90% of the time i keep getting gateway error messages trying to go anywhere on the net on my phone. i've tried to clear cashe and cookies and no luck as well as restarting and pulling the battery. while this is occuring i usually have full if not 3 bars of connection. email is also delayed, cant access bb download center and facebook app doesnt work either.

[MorganB]

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Blaggr wrote:

My wife and I both have the BB Tour have been experiencing the same issues with almost constant loss of internet, email, and BBM connectivity. Please notify us when a fix is identified. Customers experiencing these issues should be credited for the loss of service. We are coming to the send of our contract and are not considering a switch for us and our businesses. 

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The Blackberry Nationwide data connection issue has been resolved. If you are still experiencing an issue please remove the battery from your device and power your Blackberry back up then dial *228 option 2.

[SydneyK]

Thanks for the update, Morgan!

[oliver123]

Morgan, there still appears to be a problem

yesterday (1/28) I was getting emails in bunches, hours after they were sent. Did the  *288 upgrade.  Pulled the battery.

Haven't received any emails on my BB since 8:03 last night.

(and I'm not in CA, rather, the opposite end of the country in upstate NY.

Anyone else still having the issue?

[mariewey]

got last email last night.  haven't received anything since.  browser is working.  did the update *228 option 2 but nothing.  battery taken out several times. turned off. snyc'd w/ computer.  nothing.  in massachusetts.... east coast thing?

[quello99]

I live in Minnesota and the same problem started last night. I can't send or receive emails. What's going on?

[MEIG]

I live in New Hampshire and haven't received email since yesterday.  Is it RIM or Verizon due to adding the iPhone?  Tried the *228 and pulled battery still nothing.  Earlier in the week, I lost the sounds, not ring tone, no alarm sound (overslept) pulled battery and everything worked again.

[gofastmike]

Same thing in East Tennessee, missed at least 12 emails since last night.  Browser working fine.  Rebooted and *228 but nothing.  Please fix quickly.......

[raking08]

For me it looks like something went down between 1130 PM and 330 AM last night.

All mails are down both POP3 or exchange server based.

What is very strange is when I try to go to the Verizon e-mail set up link I get a 505 error or now a 400 error ( bad request) and the details say the server refused, but it looks like its trying to access a "T-MOBILE" server.

Verizon says not their problem. But no official info on the BB site either.

[BBman]

Ditto. I just purchased my blackberry and couldn't for the life of me get the email to work. Looks like bad timing..

[TonyUFN]

Yep, same here.  Still not working.

[SuzyQ]

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BBman wrote:

Ditto. I just purchased my blackberry and couldn't for the life of me get the email to work. Looks like bad timing..

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I'm in a similar situation, BBman - just upgraded my Voyager to the Bold, activated it briefly, then went back to the Voyager.  I was going to activate last weekend, when the troubles started, and it looks like things are still not resolved     I need my phone, and I if I am going to go with the BB, it'll be to do the things I'm NOT doing now, like BBM, and email.  Since that seems to be where the issues are, I'm holding off for awhile longer....

[StreetDocRN]

Hey, all,

I live along the Mississippi Gulf Coast and we are out down here, also.  No email, Messenger, PIN messaging.  The only thing working is text messaging.  Looks to be a nation-wide epidemic.

Doc

[Sweet2mary]

I am having the same problem.  It is now January 29, 2011.  When will this be fixed?