Re: Blackberry Server Not Working --
Blaggr
Newbie

My wife and I both have the BB Tour have been experiencing the same issues with almost constant loss of internet, email, and BBM connectivity. Please notify us when a fix is identified. Customers experiencing these issues should be credited for the loss of service. We are coming to the send of our contract and are not considering a switch for us and our businesses. 

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Re: Blackberry Server Not Working --
gqqse13
Newbie

i've been having the  exact same issues for the last 2 weeks. about 90% of the time i keep getting gateway error messages trying to go anywhere on the net on my phone. i've tried to clear cashe and cookies and no luck as well as restarting and pulling the battery. while this is occuring i usually have full if not 3 bars of connection. email is also delayed, cant access bb download center and facebook app doesnt work either.

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Re: Blackberry Server Not Working --
MorganB
Specialist - Level 1

Blaggr wrote:

My wife and I both have the BB Tour have been experiencing the same issues with almost constant loss of internet, email, and BBM connectivity. Please notify us when a fix is identified. Customers experiencing these issues should be credited for the loss of service. We are coming to the send of our contract and are not considering a switch for us and our businesses. 


The Blackberry Nationwide data connection issue has been resolved. If you are still experiencing an issue please remove the battery from your device and power your Blackberry back up then dial *228 option 2.

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Re: Blackberry Server Not Working --
SydneyK
Master - Level 3
Thanks for the update, Morgan!
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Re: Blackberry Server Not Working --
oliver123
Newbie

Morgan, there still appears to be a problem

 

yesterday (1/28) I was getting emails in bunches, hours after they were sent. Did the  *288 upgrade.  Pulled the battery.

 

Haven't received any emails on my BB since 8:03 last night.

 

(and I'm not in CA, rather, the opposite end of the country in upstate NY.

 

Anyone else still having the issue?

 

 

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Re: Blackberry Server Not Working --
mariewey
Newbie

got last email last night.  haven't received anything since.  browser is working.  did the update *228 option 2 but nothing.  battery taken out several times. turned off. snyc'd w/ computer.  nothing.  in massachusetts.... east coast thing?

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Re: Blackberry Server Not Working --
quello99
Newbie

I live in Minnesota and the same problem started last night. I can't send or receive emails. What's going on?

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Re: Blackberry Server Not Working --
MEIG
Newbie

I live in New Hampshire and haven't received email since yesterday.  Is it RIM or Verizon due to adding the iPhone?  Tried the *228 and pulled battery still nothing.  Earlier in the week, I lost the sounds, not ring tone, no alarm sound (overslept) pulled battery and everything worked again.

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Re: Blackberry Server Not Working --
gofastmike
Newbie

Same thing in East Tennessee, missed at least 12 emails since last night.  Browser working fine.  Rebooted and *228 but nothing.  Please fix quickly.......

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Re: Blackberry Server Not Working --
raking08
Newbie

For me it looks like something went down between 1130 PM and 330 AM last night.

All mails are down both POP3 or exchange server based.

What is very strange is when I try to go to the Verizon e-mail set up link I get a 505 error or now a 400 error ( bad request) and the details say the server refused, but it looks like its trying to access a "T-MOBILE" server.

Verizon says not their problem. But no official info on the BB site either.

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