Help. I have just activated my BB Storm 2 and it is a great device. I receive my office emails via a BB enterprise server. Our office requires a password be entered on the device, if it is inactive for over 1 hour. On my particular device, each time the screen times out, or I choose to turn it off to save the battery, to turn it on, it again requires the password. I have already set the device to the maximum 1 hour setting for the password, but it still requires the password each time the screen is turned off or it times out. Does anyone know of a fix for this? Thanks.
The phone should prompt for the password each time. You might try lengthening the time the screen stays lit or give customer support a call and see if there is a work around.