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Blackberry Storm 9530 Error 354
redclownn
Member

When I plug my Storm in to my computer it shows a message for a few seconds and resets. I was able to see error 354. This is the second handset that this is happening to. If I keep it plugged in it keeps reseting. Anyone else have this problem? If you have were you able to fix it?

 

Thanks.

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Re: Blackberry Storm 9530 Error 354
StreetDocRN
Leader
Leader

Hi,

Error 354 represents a big problem with your device's operating system (OS) software.  More than likely, there was an application that caused loading problems with your device.  You will need to wipe your device of all the data and reload the OS.  After you load the OS, do not load any 3rd party applications until you let it run for a while, testing all of the features of your device.  My suggestion would be to let it run for a day just to put it through the normal paces just to ensure all is well.  Then, add 3rd party apps one at a time, checking after each installation.  I hope this helps.

Doc

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