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Blackberry Storm; Dial 411, get an error msg, instead of information.
yesiam45
Member

HELP ! For the last couple of months, ever since i preformed a back up, restore and software updates on my Storm, when i dial 411, i hear, instead of city and state, your feature update can not be completed, if you feel you have reached this recording in error please dial your # again, 12 switch to(2) -45 ? Not sure if its to or 2.  Some non sense like that. Did a security swipe, after spending several hrs on the phone with a rep. and it went back to working, for a min. Now im right back where i started from ! Has anyone else had this problem ?

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Re: Blackberry Storm; Dial 411, get an error msg, instead of information.
Michele-VzW
Novice

You need to call Customer Service they need to check various items to see what might be causing this block.  It could in fact be a block...

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Re: Blackberry Storm; Dial 411, get an error msg, instead of information.
fezzik
Novice

You could dial 1800-Goog411 instead. 

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Re: Blackberry Storm; Dial 411, get an error msg, instead of information.
Nithy
Member

Try this 

 

Hit the Green phone button - then hit the menu key and select options -> Fine the General Options --> change the Restrict My Identity to Never and then save it.

 

Try this, I was able to reproduce this on Verizon network using BlackBerry. 

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