Has anyone else had issues with their Storm 9530 freezing up in the middle of usage? Usually it happens in the middle of sending emails or text messages, which is super annoying. The only thing I've found that works is a battery pull, but it happens way too frequently. Thoughts??
Thanks!
Have you updated your software to the 5.0?
browneyedgirrl wrote:Has anyone else had issues with their Storm 9530 freezing up in the middle of usage? Usually it happens in the middle of sending emails or text messages, which is super annoying. The only thing I've found that works is a battery pull, but it happens way too frequently. Thoughts??
Thanks!
The main reason a screen freezes is you are out of memory. This is usually caused by leaving some app open and it is still running. The other reason maybe some app you have installed is corrupting your phone. Do you know how to push the BB Menu button and then select switch application at the bottom of the list? When you do that it will show everything you have open. All that should be open is Phone,BBM,Home,World Globe (Browser) and email message folder or folders. If anything else is open push it and then using the BB Menu button open and scroll down to close option push that. Do that for every app other than the ones I have listed here. Also push the Internet one and then push BB Menu then options then scroll down to Cache Operations. Push every thing in there including Clear History at the very top, then push the U-Turn button and it will say cleaning memory. How about Phone call log? Push green phone button, then at the top center push the phone icon with arrows coming in and out, and look to the bottom left and see the RED X click it until each phone number and name is removed. Now go back to Options Icon on home page and scroll down to Memory, then push it and scroll down to Application Memory Free Space and look at how much memory is available. Now pull battery and reinstall. Let everything get up and running and then go back to Options , memory and see what your memory has increased too.
None of these answers will help for more than a day. At least they wont on my phone. My storm often does the same thing. I can battery pull my phone, have absolutely no apps running in the back ground, lay my phone down without using it for a while, and when I pick it up the touch screen will be frozen. I received my first replacement phone today. I was told that after 3 replacements you can get a different phone. Lets hope I can get something that does all of the stuff I bought this phone to do. I CAN'T SAY THIS ENOUGH, YOU SHOULD NOT HAVE TO REMOVE THE BATTERY FROM YOUR PHONE EACH DAY FOR IT TO FUNCTION CORRECTLY. NOR SHOULD YOU HAVE TO RUN MEMORY CLEANER 2 TO 3 TIMES A DAY.
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