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Blackberry Storm IM Issues
SAROUR
Member

I am having constant issues sending and receiving messages through the Blackberry messenger.  It shows they are delivered but the recipent is not receiving and vice versa.  Once in a while when I turn off my phone or take the battery out that will reset and it will work but not all the time.  Any recomendations?  Do I maybe need to download a newer IM version since this one is the 1st version?  I still have a few months left on my contract. 

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Re: Blackberry Storm IM Issues
nmchileman
Sr. Member

RIM is currently having issue with some data services. It is affecting customer's nationwide but it's limited to only a few customer's in some areas. So not everybody is affected, but it is specifically an issue with web browsing and Blackberry Messenger.

 

There's a few simple steps you can do as troubleshooting. Pull the battery for 30 seconds and reinsert, dial *228 and select option 1 to reprogram your phone and register your data services by clicking on your Options icon then going to > Advanced Options > Host Routing Table > hit your menu button then select "Register Now".

 

Beyond that thought we need to wait for RIM to fix it.

 

EDIT: Also, it is a good idea to always have the latest version of Blackberry messenger. You can download this by pointing your phone's browser to www.blackberry.com/messenger and following the instructions to download the latest version.

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