Blackberry Storm Not Reciving All Calls & SMS Text's Are Delayed...

[merctrigger]

I have a Blackberry Storm, got it last Tuesday, and I love it, except I'm not receiving all my calls on it.  People say they have called me, yet I have no record of them calling me.  It's like me phone doesn't recognize a call is coming through.  I didn't know until I got a voice mail that I missed a call.

ALSO, I am getting all my SMS Texts LATE!  Like hours after it was sent to me too.  I Do the whole battery pull thing, and it works, when it feels like working.

This really buging me.  I have updated everything and this is still happening.  It is starting to cause problems with my job and personal issues.

Help?