Blackberry Storm Touch Screen Problem

[fkierner]

I just bought a replacement OEM battery and now my touch screen won't work.  It works fine with the old battery but will not compress with the new one.  My phone is a storm 9530.  Any ideas?

[StreetDocRN]

Hi,

That is a weird problem.  I am not sure what the battery would have to do with the screen not working, but if you purchased the battery from a store, take it back and get another.  Other than that, all I can think of is that the battery is not making enough "juice" for the device to operate properly.  It could be a faulty battery.  Also, as I am sure you probably did, make sure you charge the new battery fully on a wall charger,not a USB port charge.  You get a better charge with the wall outlet.  Hope this helped a little bit.

Doc