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Blackberry Tour 9630 - HTTP Error
kennlow
Newbie

Any ideas why I cannot use my browser?  I always get an HTTP Error 400: Bad Request even when accessing a website via a link.  Thanks.

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Re: Blackberry Tour 9630 - HTTP Error
bosslady85
Specialist

I have listed some information below that may help with the issue you are having with your browser.

Complete a soft reset on your device. To complete a soft reset do the following below:

-Remove the battery on your device (the power does not need to be off)
-Leave the battery out for a few seconds (ex. 5secs)
-Place the battery back in and wait for the full reboot.

Try your browser once again.

***If it does not work I have listed a Blackberry Knowledge Base Article KB21377 below on this exact error message.

http://www.blackberry.com/btsc/KB21377

I hope this information was helpful.

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