Blackberry Tour..........Unclear calls and dropped calls

[cancer5555]

I have experienced unclear calls............No matter whether I am talking to another mobile user or landlines.  Unclear as in when I talk it is broken up, garbled on the other end..............And then many times the call is dropped. This occurs with VZW to VZW calls as well as other mobile carriers.

I have trouble with my phone's ringer kicking off and my calls going directly to voicemail.  Of course, it takes someone leaving me a voicemail before I know there is a problem.  I can usually update roaming (*228) to resolve this problem.  Btw, on several occasions when I called *228 I connected with "US Cellular" (it says "Welcome to US Cellular"........)?  After numerous tries I will get "VZW" (which says "Welcome to Verizon Wireless"..........). 

I am fairly sure I have the latest update............Any other suggestions?

Thanks

[cancer6955]

Firstlady09.................you sent me email response I could not get logged back into to here.  Set up new account it works.......could forward response again.

Thanks