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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Blackberry Voicemail Password
fronz
Member

My wife was issued a previously used Blackberry at her new job.  She is attempting to retrieve a voicemail, but does not know the previous employee's password.

 

Any ideas what she will need to do would be greatly appreciated.

 

 

Thanks.

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Re: Blackberry Voicemail Password
TheGreatOne
Sr. Member

 


fronz wrote:

My wife was issued a previously used Blackberry at her new job.  She is attempting to retrieve a voicemail, but does not know the previous employee's password.

 

Any ideas what she will need to do would be greatly appreciated.

 

 

Thanks.


 

Go here to reset voice mail password-->Reset VM password

 

 

If that does not work then contact customer care

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Re: Blackberry Voicemail Password
cstrait001
Sr. Member

 


TheGreatOne wrote:

 


fronz wrote:

My wife was issued a previously used Blackberry at her new job.  She is attempting to retrieve a voicemail, but does not know the previous employee's password.

 

Any ideas what she will need to do would be greatly appreciated.

 

 

Thanks.


 

Go here to reset voice mail password-->Reset VM password

 

 

If that does not work then contact customer care


 

The link above won't work for wireless.  It appears its for landline. Make sure your wife asks whoever at your company is responsible for managing the company wireless phones first. Your wife most likely will not be authorized to make any changes to her line including resetting the VM password. Only a few people at any organization are authorized to make these changes, unless they have specific instructions noted on the account. It's probably better to ask Customer Care to reset the voice mail itself, not just the password, which will erase any old messages and greetings.

 

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