My BlackBerry Tour swam...so I had to claim it on insurance. While waiting for replacement, Verizon store gave me a BlackBerry Worldphone loaner. I've tried validating all email addresses (all validate), then "registering" the phone (options/advanced/host//register), and all looks fine, but my phone will neither send nor receive email. Is there some part of the registration I'm missing? Am I supposed to change the phone serial number somewhere? I need the email accounts for work mail. Thanks!
Try the steps below to set up your email addresses:
1.Using a computer, launch a web browser then navigate to the BlackBerry Internet Service (BIS) website.
2.Click Create New Account.
3.Review the End User Agreement, select (check) I have read and understand the Legal Terms and Conditionsthen click Nextif desired to continue with account setup.
4.Enter the appropriate informationinto the following fieldsthen click Continue:
To locate the PIN and ESN / MEID, refer to Locating the PIN / ESN (MEID).
- Device PIN
- Device ESN / MEID
- User name
- Choose password
- Confirm password