Blackberry bold
Cherylh2
Newbie

It tells me I have insufficient network

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Re: Blackberry bold
Cherylh2
Newbie

How can I fix this

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Re: Blackberry bold
Cherylh2
Newbie

It is not connected to a network and I can't get it to change or fix this

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Re: Blackberry bold
vzw_customer_support
Customer Service Rep

Hey there Cherylh2!

No network is not good at all! When did this start? Have you tried going under "Manage Connections" in your menu? It looks like a little tower and it should have the ability to turn on your mobile network. Also, could you try pulling the battery out for a short while? Then power it back up. It may need to re-register with the network to get signal again. Please also try to delete and re-send Service Books (http://bit.ly/RdgWNx). Please let us know if this works and you are able to get connected again!

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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