Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Blackberry
curiousXXX
Member

I have written to Dan Mead, with cc's to the Executive Office, ad nauseum. However, VW's position is to refuse to talk with me on the phone; and refuse to respond to my letters.

Issue:

1. I returned the first original defective cell in person, and received a $12 credit.

2. I received cell #2, and cell #3, both defective, as well.

3. I returned cell #2, and cell #3, also in person, this time to Frank, the Manager at a VW store, no credits were received.

4. AND NOW.....I am being charged $500 + $500 = $1,000 for not returning cell #2, and cell #3!

5. And, the 4th cell is also defective in coverage, service, data.

6. VW refuses to speak with me on the phone.

7. VW refuses to write back.

8.  H E L P!  Is there anybody out there? Just nod if you can here me! Can you hear me now?

Labels (1)
0 Likes