Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I've had a total of 3 bold 9650s on Verizon now since last September. long story short they simply cannot complete a phone call without dropping it. I received a warranty replacement 3 days ago, I have made 3 calls with it, and every single one has dropped. I have called Verizon tech support 30 or so times and they have no solution other than to keep sending me new phones. they ask if it happens in one area, no, it happens all over the country. I was in Texas for a week in March and every single call I made or received dropped, even in major metro areas like Houston, Dallas, San Antonio, and so on.
this happens while moving, the device can't hand off from one tower to another without dropping a call. I also notice most of the time when I try to use the internet, it says communication failure. sometimes it will work, but I usually have to reset the device in order to get the internet to work. any solution other than to find a different phone? I like the phone otherwise.
3 different phone in 3 weeks.
I have not had service this poor with verizon.
mtacconi wrote:3 different phone in 3 weeks.
Thanks to SuzyQ for your input. Hello mtacconi, in meaning you had three different phones in three weeks, What specific service issues are you having? If you are still having issues, please give specific details about them for suggestions in helping you with a resolution. If the issue you are experiencing is dropped calls, please do a soft reset on your device to refresh the signals to the towers in your location. This action does not affect the data on your device and can help with a drop call issue. Here's a link to our website for providing you additional help with your BlackBerry Bold device.