Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Bold 9930 Email Setup Confusion

Just got a Bold 9930 and want to set up my work email.  One VZW store employee told me I would need a different data pack.  Another said I'd be fine with the basic data pack, which is what I'm still set up with.  I tried to follow email setup directions, but never got prompted to choose between internet and enterprise email like the step-by-step guides said I would.  Instead, the on-screen directions told me to enter my email address, which I did...  I don't get how, but I'm now able to send emails from my BB using my company email address. 


To clarify, we do not have a Blackberry Exchange Server.  It's a small company (18 employees) with no IT personnel.  I'd know, I'm one of the technically-UNsavy owners. We use Microsoft Outlook. I did not upgrade to the $45 data pack.


While I can send emails from my BB, I'm not receiving them on the device. If someone replies to my email, I receive it only on my desktop computer. I'm traveling the next few days and would REALLY like to be able to access my inbox from the road.


Can anyone figure out what I'm doing wrong, or more important, what I should be doing differently?  I would be forever grateful.


Labels (1)