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Bold 9930 Space Bar
ryanduke
Member

I have the new Bold, and it has never been wet, never been left out of it's case, anything that could possibly cause any problems.  Lately, the space bar has to be pressed really hard to actually enter a space.  It causes a lot of errors in emails and texting.  Also, very annoying.  I've tried a battery pull, I've blown out the keyboard very hard, I'm out of ideas.  Help???

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Re: Bold 9930 Space Bar
vzw_customer_support
Customer Support

ryanduke,

Good morning! I'm sorry to learn the space isn't functioning correctly. Does it appear to be pushed down into the device? If it seems to move properly, it may be a software related issue that can be corrected with a hard reset (http://bit.ly/HrQkCY). If that does fail, a hardware issue may be the root cause. Please direct message me for assistance if the reset does not resolve the space bar concern.

Thank you!
AdamE_VZW
Follow us on Twitter @VZWSupport

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