Calling out people can't hear me. Calling in and no one can hear. Blackberry
ManhattanNYC
Newbie

Call out - People answer and then when I speak they can't hear me.

Call in - No one can hear anyone.

I took out the battery and waited 39 seconds and put back in - no change.

I dialed ^73 as instructed on the very limited technical support recording.

I turned up the volume.

I turned on the speaker phone - no change

I turned off the speaker phone - no change

I made sure the bill was up to date - all good.

I updated the programming hardware.

Blackberry

Pantech Model txt8035pp

Labels (1)
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Re: Calling out people can't hear me. Calling in and no one can hear. Blackberry
ManhattanNYC
Newbie

Also, muted and unmuted.

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Re: Calling out people can't hear me. Calling in and no one can hear. Blackberry
ManhattanNYC
Newbie

Texting and everything else works.  I can go online and I can put in numbers to answer questions.

Something wrong with the microphone?  Any ideas

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Re: Calling out people can't hear me.  Calling in and no one can hear.  Blackberry
vzw_customer_support
Customer Service Rep

Help is here! We want your phone to be working properly ManhattanNYC. When did this issue begin? Do you have any Bluetooth devices connected to the phone? Keep us posted so we can assist.

ErinW_VZW
Follow us on Twitter @VZWSupport

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Re: Calling out people can't hear me.  Calling in and no one can hear.  Blackberry
vzw_customer_support
Customer Service Rep

Hi ManhattanNYC,

I apologize for the inconvenience, let's look into this! Your efforts are greatly appreciated. Has your phone been exposed to any physical/water?

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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