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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Can I Get Back My Blackberry World Email If I Forgot It?
limster68
Member

i don't have access to the email i registered with my blackberry.  How can i change that email so i can download items?

I forgot my password and am trying to change it and it's sending the reset to my old email address.

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Re: blackberry world email address change
nicandron_vzw
Verizon Employee

limster68, trying to remember a password, and attempting to update it while not having access to your old email is definitely tough. Here to help out. Were you able to see if their system offered security questions as opposed to an email recovery format? If not, you may want to reach out to BlackBerry's customer support, or see if your email provider has other ways to help you recover your old email account.

Please keep us posted.

NicandroN_VZW

Follow us on twitter @VZWSupport

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Re: blackberry world email address change
nicandron_vzw
Verizon Employee

limster68, trying to remember a password, and attempting to update it while not having access to your old email is definitely tough. Here to help out. Were you able to see if their system offered security questions as opposed to an email recovery format? If not, you may want to reach out to BlackBerry's customer support, or see if your email provider has other ways to help you recover your old email account.

Please keep us posted.

NicandroN_VZW

Follow us on twitter @VZWSupport

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