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Can not upgrade Storm 1 OS.
cabrilo
Member

I do not own a PC, and my Mac is apparently too old (10.4.11) to install desktop manager and upgrade the OS to 5.x on my Storm. If I bring my Storm into my local Verizon store, would you be able to upgrade my OS?

Thank you 

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Re: Can not upgrade Storm 1 OS.
EdMart
Member

Yes!  My son was having a problem installing the new OS from his old and slow PC.  The local Verizon Wireless store did it for him, no charge.

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Re: Can not upgrade Storm 1 OS.
cabrilo
Member

Great! Thank you. i will give it a shot. 

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Re: Can not upgrade Storm 1 OS.
rookietrader
Member

 


cabrilo wrote:

I do not own a PC, and my Mac is apparently too old (10.4.11) to install desktop manager and upgrade the OS to 5.x on my Storm. If I bring my Storm into my local Verizon store, would you be able to upgrade my OS?

Thank you 


 

if you dont want to take to the verizon store you can download ota. go to options,advanced options,wireless update. warning it may take an hr or 2 to download. do it late at night when you dont need your phone.

 

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Re: Can not upgrade Storm 1 OS.
StreetDocRN
Leader
Leader

rookietrader wrote:

 


cabrilo wrote:

I do not own a PC, and my Mac is apparently too old (10.4.11) to install desktop manager and upgrade the OS to 5.x on my Storm. If I bring my Storm into my local Verizon store, would you be able to upgrade my OS?

Thank you 


 

if you dont want to take to the verizon store you can download ota. go to options,advanced options,wireless update. warning it may take an hr or 2 to download. do it late at night when you dont need your phone.

 


Hi,

I would not recommend doing an Over the Air (OTA) update until you have backed up your device's data.  I would find a friend or relative with a computer who would allow you to at least back up your device.  Once you data is gone, that's it.

Doc

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Re: Can not upgrade Storm 1 OS.
Michele-VzW
Novice

This update is not supposed to be available OTA, has anyone successfully completed the update this way?  StreetDoc is correct though, if you are able to do this OTA then PLEASE back up your phone, there have been tons of folks with issues losing contacts and other things, you don't want to be one of those folks who didn't back up!!  If you have the time take it into the store, let us back it up and do the download, it'll take about 2 hours and that's if they get you right in.  I'd call ahead and see if you can set up an appointment.

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Re: Can not upgrade Storm 1 OS.
SFObrien
Novice

Michele-VzW wrote:

This update is not supposed to be available OTA, has anyone successfully completed the update this way?  StreetDoc is correct though, if you are able to do this OTA then PLEASE back up your phone, there have been tons of folks with issues losing contacts and other things, you don't want to be one of those folks who didn't back up!!  If you have the time take it into the store, let us back it up and do the download, it'll take about 2 hours and that's if they get you right in.  I'd call ahead and see if you can set up an appointment.


The wireless update on mine always showed no update available when 5.0 was released.  So I don't see how anyone is doing it.  Are we getting OTA and thru the web confused?

 

And another note, 2 hours to upgrade, WOW.  I downloaded,wiped the device,shrunk the OS, installed, and had my apps (very few) back on in less than an hour...................

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Re: Can not upgrade Storm 1 OS.
StreetDocRN
Leader
Leader

Hi,

You are correct, there is no OTA wireless upgrade for the Storm available.  It must be done through Blackberry Desktop Manager.  It can take a long time to upgrade if you have a lot of apps.  The restore phase is what takes a while.  Just make sure it is not interrupted, or it will mess up the installation. 

Doc

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Re: Can not upgrade Storm 1 OS.
Michele-VzW
Novice

SFObrien wrote:

Michele-VzW wrote:

This update is not supposed to be available OTA, has anyone successfully completed the update this way?  StreetDoc is correct though, if you are able to do this OTA then PLEASE back up your phone, there have been tons of folks with issues losing contacts and other things, you don't want to be one of those folks who didn't back up!!  If you have the time take it into the store, let us back it up and do the download, it'll take about 2 hours and that's if they get you right in.  I'd call ahead and see if you can set up an appointment.


The wireless update on mine always showed no update available when 5.0 was released.  So I don't see how anyone is doing it.  Are we getting OTA and thru the web confused?

 

And another note, 2 hours to upgrade, WOW.  I downloaded,wiped the device,shrunk the OS, installed, and had my apps (very few) back on in less than an hour...................


 

Official word on this is it could take up to 2 hours, it really depends on how much is on your phone.  I think you're right about getting OTA and web confused...no one should have gotten an OTA it wasn't released to my knowledge but I like to give the benefit of the doubt before dispelling completely.

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Re: Can not upgrade Storm 1 OS.
SFObrien
Novice

Michele-VzW wrote:

SFObrien wrote:

Michele-VzW wrote:

This update is not supposed to be available OTA, has anyone successfully completed the update this way?  StreetDoc is correct though, if you are able to do this OTA then PLEASE back up your phone, there have been tons of folks with issues losing contacts and other things, you don't want to be one of those folks who didn't back up!!  If you have the time take it into the store, let us back it up and do the download, it'll take about 2 hours and that's if they get you right in.  I'd call ahead and see if you can set up an appointment.


The wireless update on mine always showed no update available when 5.0 was released.  So I don't see how anyone is doing it.  Are we getting OTA and thru the web confused?

 

And another note, 2 hours to upgrade, WOW.  I downloaded,wiped the device,shrunk the OS, installed, and had my apps (very few) back on in less than an hour...................


 

Official word on this is it could take up to 2 hours, it really depends on how much is on your phone.  I think you're right about getting OTA and web confused...no one should have gotten an OTA it wasn't released to my knowledge but I like to give the benefit of the doubt before dispelling completely.


 

I did shrink about 30mb's or so off mine too.  I'm sure that cut some of the time out.  I have never loaded a full OS so really can't compare.

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