Can't Connect to Internet Blackberry 8830
Kobudoqueen2
Enthusiast - Level 2

Just got a Blackberry 8830.  Upgraded to $29.99/month for email & internet.  I cannot connect to the internet.  I get the following message on my device:

 

"Your device does not currently hae any Browser Configuration Service Book Entries.  Please contact your service provider to enable the Browser on your device."

 

???

 

Leigh

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Re: Can't Connect to Internet Blackberry 8830
Kobudoqueen2
Enthusiast - Level 2

I ran a diagnostic while I was there though and that fixed the problem!  :smileyhappy:  Thank you!

 

Leigh

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Re: Can't Connect to Internet Blackberry 8830
bstorm2b
Newbie

Did you make sure the data services were set to on? options>mobilenetwork

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Re: Can't Connect to Internet Blackberry 8830
Kobudoqueen2
Enthusiast - Level 2

Just checked....  yes, "on"

 

Not the problem unfortunately.  :smileysad:

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Re: Can't Connect to Internet Blackberry 8830
Kobudoqueen2
Enthusiast - Level 2

I ran a diagnostic while I was there though and that fixed the problem!  :smileyhappy:  Thank you!

 

Leigh

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Re: Can't Connect to Internet Blackberry 8830
bstorm2b
Newbie

Try going to options>advanced options> host routing table> hit the bb menu key and register

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Re: Can't Connect to Internet Blackberry 8830
bstorm2b
Newbie

Good deal good luck and enjoy!

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Re: Can't Connect to Internet Blackberry 8830
jnestell
Contributor - Level 2

Also sometimes when this happens, you will have to dial *228 option 1 again and that will finish the registering of the phone.

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