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Can't figure out browsing
martha
Member

I am so frustrated I can't believe it.  I can't figure out how to browse the web on my blackberry storm 2.  I can enter a web address just fine.  But if I am on a website and type in information, how to I "enter" that information?  There is no "go" or "enter" key.  I can't believe that it isn't possible, but I can't figure out why I can't figure this out.  I read every manual I could find on the verizon site.

 

So I am clear, today I went to mapquest and typed in an address to map. How do I enter that address so it searches for it?  I just couldn't not figure out how.  Intuitively, you should be able to just tap the address and it would start the search but that didn't do it.

 

Please help.  I am miles from a Verizon store. 

 

Martha, the device **bleep**.

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Re: Can't figure out browsing
cstrait001
Sr. Member

You have to tap the box/field where you enter the data. It might take a couple of taps. Try also using the cursor arrow icon from the bottom of browser to make it easier to click inside the field. Once you've tapped the field, your keyboard layout screen will appear.

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Re: Can't figure out browsing
martha
Member

I must not be explaining this quite right.  I go to google.  I type in a search query.  I can do that just fine.  Now how do you execute the search?  Where is the enter command/key?  Tapping on the word "search" doesn't do it. 

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Re: Can't figure out browsing
cstrait001
Sr. Member

 


martha wrote:

I must not be explaining this quite right.  I go to google.  I type in a search query.  I can do that just fine.  Now how do you execute the search?  Where is the enter command/key?  Tapping on the word "search" doesn't do it. 


 

 

So, you can navigate to the Google web site on your Storm 2, correct? After you type in the search query in the text box, you tap on box titled "Search" right below the text box to execute your search.

 

Or, from the keyboard layout there is an icon on with an arrow that points down and to the left. If in Portrait mode, this icon is below the "#" key, in Qwerty keyboard mode, this icon is to the right of the "." key. This arrow key is like the Enter button on your PC keyboard.

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Re: Can't figure out browsing
SFObrien
Novice

Enter key looks just like the one on your computer, "arrow pointing left" lower right side of keyboard.

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Re: Can't figure out browsing
martha
Member

OK, I am thinking that there is something wrong with my blackberry.  I have tapped the search key.  I have tapped the "enter" key.  Nothing ever happens.

 

Lucky me, I am miles away from a Verizon store, on a trip.

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Re: Can't figure out browsing
SFObrien
Novice

Once you get your address information entered you can also hit the menu button and try clicking on select.

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Re: Can't figure out browsing
martha
Member

I tried that.  I am having a hard time getting "select" to always select.  But then what?  Enter still doesn't work.

 

What do other people do?  Can someone go step by step how they would do a google search?

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Re: Can't figure out browsing
martha
Member

I also posted my question to the crackberry forum.  One poster suggested pulling the battery.  I did that and now I am fine.  I went to google, typed in a search, pressed enter and the search executed.  I also tried it by pressing "search" and that worked too.

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Re: Can't figure out browsing
Michele-VzW
Novice

martha wrote:

I also posted my question to the crackberry forum.  One poster suggested pulling the battery.  I did that and now I am fine.  I went to google, typed in a search, pressed enter and the search executed.  I also tried it by pressing "search" and that worked too.


 

Glad to hear that you got that solved, I was just reading your thread thinking the browser is probably jammed with commands and would need to be reset.  Keep in mind that just like on your PC you want to clear your history and cookies daily/ weekly depending on your usage so your web continues to run smooth and error free.

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