Re: Can't figure out browsing
LCromwell
Specialist - Level 1

martha wrote:

I also posted my question to the crackberry forum.  One poster suggested pulling the battery.  I did that and now I am fine.  I went to google, typed in a search, pressed enter and the search executed.  I also tried it by pressing "search" and that worked too.


 

Martha, you push browser Icon, then on BB button push it and then scroll down to options, push that and then scroll down to cache operations and push that, then starting at the top with Clear history content cache, Pushed Content, and Cookie Cache all the clear buttons in the screen. One will ask if you want to delete and say yes, then immediately push the back, escape button next to the red one and it will clean your BB. This should be done on a daily basis.  You can also daily go into the Options icon and scroll down to security options, Advanced Security options,then Memory cleaning,then scroll down to Certificate search under Registered Cleaners and push the cert Serach then scroll one up to Clean now and let it do it's thing after pushing it. Then back your way out.

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Re: Can't figure out browsing
martha
Newbie

Concerning the comments that I had clogged my browser with commands and needed to clear the cache: Interesting possibility, but I am not sure that I think that is what happened.  Keep in mind I am a new user and could not browse.  There was very little that I had done on the internet to "clog" things up with commands.  The enter key never worked for me, from the first time I tried. 

 

 As to the point made that the brower cache needs frequent clearing, if one needs to clear their cache as often as every day to preserve functioning of the browser it should be stated in the manual or at least  have an automatic setting that clears the cach each time you close the browser.

 

 

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Re: Can't figure out browsing
Michele-VzW
Contributor - Level 2

Martha wrote:

Concerning the comments that I had clogged my browser with commands and needed to clear the cache: Interesting possibility, but I am not sure that I think that is what happened.  Keep in mind I am a new user and could not browse.  There was very little that I had done on the internet to "clog" things up with commands.  The enter key never worked for me, from the first time I tried. 

 

 As to the point made that the brower cache needs frequent clearing, if one needs to clear their cache as often as every day to preserve functioning of the browser it should be stated in the manual or at least  have an automatic setting that clears the cach each time you close the browser.

 

 


 

Completely agree with you Martha.  I didn't mean to imply that you actually had full pages locked in your browser since you hadn't been able to browse.  But rather the commands themselves had locked up the browser.  Not sure if you have ever done this but I know I have, I get on the PC and start clicking through sites on the web and it will stop responding, if I wait a little while it "catches up" with my clicks and moves forward.  Well the same thing can happen on the browser.  You're probably right it was a glitch from the get go and removing the battery reset the error. 

 

Clearing the browser, it might be already set up to automatically do this for you.  It's worth checking to make sure that function is turned on and set at a level that is best for you.  It is not a solid answer just a helpful suggestion that might keep your phone moving smooth.  You don't get as much memory in cell phones as you do in computers so it is a pretty common thing for data users to clear cookies and such as well as deleting text messages and keeping images and music on SD cards. 

 

 

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