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Can't get Backup Assistant back on phone
tata01
Member

I did a reset on my phone cuz it was freezing now I cant get backup assistant back.  I went to download it from the start.vzw.com site from the browser but everytime it goes to download it says backup assistant plus and it doesnt give me the option for just the reg backup assist. Can anyone help

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Re: Can't get Backup Assistant back on phone
vzw_customer_support
Customer Support

Thanks so much for you inquiry, tata01.
I can imagine how confused you may have been as you were looking for Back Up Assistant.
http://support.verizonwireless.com/how_to_use/transfer_contacts/blackberry_restore.html
We now, have Back Up Assistant Plus which is available on Select Android devices, but if you proceed with getting it installed, you should still get Back Up Assistant on your phone.
Is this not the case for you?

Tamara H.
Follow us on Twitter @VZWSupport

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