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Please help...My son's voice mail is totally full, and he doesn't remember the four-number pass code to retrieve and/or empty the contents.
He is out somewhere now, it's 1 am Dallas (CST) and he's not answering his phone, and I can't leave a message because his VOICE MAIL IS FULL, and his mother is worried sick.
He has a bad habit of not checking in with us regularly, but this is getting annoying...
Any way I can call his number and empty his voice mail for him, before I strangle him the next time I see him??
Concerned and frustrated dad...
Thank you for any help (with the phone) you can offer.
have a great day..
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Hi,
To reset voice mail passwords, do the following:
To reset your Voice Mail password online:
This method requires logging into My Verizon. To establish a profile, refer to Register for My Verizon.
- Navigate to the Verizon Wireless website, enter the 10-digit mobile number and password then click Sign In.
- Navigate My Verizon > Reset Voice Mail Password (under My Device).
- Enter the new password, re-enter the new password then click Submit.
If needed, ensure the appropriate mobile number is selected.
Passwords must be between 4 - 7 digits.
To reset the Voice Mail password from the wireless handset:
- Press *611 then press SEND (airtime is free).
- Listen to the instructions and when prompted, press 3, 2, 4, 3 then press 3 to reset the password.
- Enter the requested information for security verification.
- Press 2 to reset the password.
OR
- Call (800) 922-0204 (toll free) from any phone to reach the easy-to-use automated customer service menu.
- Listen to the instructions and when prompted, press 3, 2, 4, 3 then press 3 to reset the password.
- Enter the requested information for security verification.
- Press 2 to reset the password.
Hope this helps,
Doc
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I hope this suggestion works, as Verizon locked me out of my voice mail as I had temporarily forgotten my password.
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Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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We know how important it is to have access to your voicemail box & want to help. You can reset your Voicemail password online at My Verizon using the steps here: http://spr.ly/6603yRgvf
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