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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can't receive MMS picture texts on BB Bold 9650
lwfmps
Member

I just bought a Blackberry Bold 9650, I CAN send/receive text messages and emails and I can send MMS picture texts; HOWEVER, I CANNOT receive any MMS picture messages.  I spent over two hours on the phone with Verizon techs but the issue was not resolved.  I have an unlimited message package and the data package. I just thought I would ask out here to see if anyone can help.  Thanks

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Re: Can't receive MMS picture texts on BB Bold 9650
lwfmps
Member

PS:  I checked the forums and have already done everything suggested, pulled the battery, hard reset, checked MMS under options and the appropriate items are checked/not checked, etc. 

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Re: Can't receive MMS picture texts on BB Bold 9650
StreetDocRN
Leader
Leader

Hi,

I would try resending the service books.  Go to Email Settings and press the Menu key.  Then select Service Books.  Now select Send Service Books.  Then try and see if MMS works for you then.

Doc

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