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Cannot connect to the internet!
franvil
Member

I was reading something off of the internet on my blackberry tour 9630 when all of a sudden, i cannot connect to it any longer.  I tried going to another website, but to no avail.  I initially thought it was just browser problems so I tried downloading apps from the app place and i get the following error message:

 

"Tunnel failed"

 

In addition to this problem, I cannot send/receive any emails.

 

Please, any help would be greatly appreciated.

 

PS

what are the default settings for data? i know i didnt change anything but just incase

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Re: Cannot connect to the internet!
StreetDocRN
Leader
Leader

Hi,

Try removing the back cover and removing the battery and replacing it.  Restart you device and wait a second.  See if you can connect to the internet after rebooting.

Doc

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