Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Cannot receive emails
wolfmeat
Member

I had to change my password in my email account because it was compromised and now I cannot receive my emails on my Blackberry bold 9650.  Help.

Labels (1)
0 Likes
Re: Cannot receive emails or access my apps!
vzw_customer_support
Customer Support

Hello wolfmeat! A changed password is needed especially if your account was compromised. That is a scary thing, so I'm glad to hear you were able to address that. All your phone needs is to have that account removed and just add the account back in again with the updated password. If you open your email app, press your BlackBerry key, select Options, and then select Email Account Management. You can then delete and add accounts from that screen.

If you have any questions, please reach out to us! Thank you and take care!

NicandroN_VZW

Follow us on Twitter @vzwsupport

0 Likes