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Cannot receive emails

I had to change my password in my email account because it was compromised and now I cannot receive my emails on my Blackberry bold 9650.  Help.

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Re: Cannot receive emails or access my apps!
Customer Support

Hello wolfmeat! A changed password is needed especially if your account was compromised. That is a scary thing, so I'm glad to hear you were able to address that. All your phone needs is to have that account removed and just add the account back in again with the updated password. If you open your email app, press your BlackBerry key, select Options, and then select Email Account Management. You can then delete and add accounts from that screen.

If you have any questions, please reach out to us! Thank you and take care!


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