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Contacting server.....

I've been trying to add my email addresses for nearly 30 mintues and all I get is the Contacting server....screen. I'm about to give up and switch back to my Pearl.  I'm not sure why it's taking so long to add a an email address. Is this normal? Any suggestions?

Labels (1)
Re: Contacting server.....

Try going to VZW BIS LOGIN: once you are logged in add your e-mail there save the changes and go to "Help" then click "Send Service Books" that should theoretically work.

Re: Contacting server.....
Verizon Employee

Hello anettemint,


what type of phone are you having this problem with? If it's another blackberry then you can do a device change at the website posted by the previous member. If it's a Android device then we would need the server information to completed the process. Who is your email provider?