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Cracked glass, but touch screen still works?
jane_mcr
Member

About a month ago I dropped my Blackberry q10 and a book landed on top of it, and the glass has shattered across the whole screen. Despite the shatter, though, the touch screen still works perfectly. I was wondering what I would need to do to replace the screen, and what product I'd need to buy? I'd be willing to do it myself, to save on money.

Thanks!

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Re: Cracked glass, but touch screen still works?
Loquat
Sr. Member

There are lots of places what are not replacing cracked screens on cell phones.  Just google cell phone repair and your zip code and I'm sure you'll be overwhelmed with results.  I know there are lots of CPR's (Cell Phone Repair) stores in my area.  Try www.cellphonerepair.com or www.foxpaw.com  There are a couple of the bigger names in my area.  Some of them will fix your device in as little as 2 hours.  Even the local Wal-Mart stores here in my area have 2 hour repair shops.  Some of them (depending on device) will replace a cracked screen for a little as $59 bucks.  Try google some places in your area and I'm sure you'll be able to find someone to help you out.  Best of luck to you...

Re: Cracked glass, but touch screen still works?
47seijar
Sr. Member

Unfortunately it's tough these days to find BlackBerry OEM replacement parts. I used to use a site out of Hong Kong (cnn.cn) but they're gone. I don't trust eBay for parts either - too many junk knockoffs. You would need a complete screen assembly that exactly matches the parts number on the old screen. Some models had multiple different screens depending on where it was made and for what carrier. Sometimes you could use a different part number but sometimes subtle differences caused problems.

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Re: Cracked glass, but touch screen still works?
47seijar
Sr. Member

And just as I posted this I found the part on Amazon. And for $11 it might be worth a shot. I'm skeptical about it at that low price though:

Amazon.com: Digitizer Touch Screen & LCD Display for BlackBerry Q10 - Black Glass Screen Repair / Re...

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Re: Cracked glass, but touch screen still works?
Loquat
Sr. Member

Did you purchase this?  If so, how did it work out for you?  It seems like the entire process could be difficult if you don't know what you're doing.  I looked at the description on Amazon and it says it comes with no instructions in and installation could be difficult. 

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Re: Cracked glass, but touch screen still works?
jane_mcr
Member

I did not end up replacing the screen, it seemed more trouble and/or money than just dealing with it and waiting for a phone upgrade. Thank you for the help and suggestions, though.

Sent from my BlackBerry 10 smartphone on the Verizon Wireless 4G LTE network.

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