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Data not restored after monthly payment
dstokes1
Member

Can someone help me or teach me how to use my BlackBerry to restore data after paying my monthly payment? It continues to suspend data even though and regardless of paying 2 days early, 1 day early, on the due date, and even a day late.  I always end up having to call to talk to someone who claims they have fixed it to never suspend the data again, yet this past payment was made 2 days before the due date, and on the day of renewal of my next month of services, there went my data plan.  I can make phone calls, just no data.

Who can help?

Thanks

Dean

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Message was edited by: Admin Moderator

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Re: Data not restored after monthly payment
vzw_customer_support
Customer Support

Hi Dstokes1,

No data is no good! Are you receiving any error messages when you attempt to use the data? What blackberry do your have? Send details.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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