Desktop Manager Update

[basspro]

My DM says an update to 5.0 is available. I downloaded and installed it, but when I open DM, it still says version 4.7 in the bottom left corner. Any suggestions?

[LOWFLYER]

Did you update DM directly through DM?

[nmchileman]

Reboot. If not, uninstall old and reinstall new directly from RIM's website.

[basspro]

Yes, I did. It is the DM that came with the BB from VZW.

[basspro]

I'll try a reboot. Thanks, will be back shortly with results.

[LOWFLYER]

If you haven't already, in the bottom right hand corner of the DM is a "check for updates" link which is what you want to use to update DM.  I'm assuming you downloaded something as opposed to clicking the link; so if you haven't done that already give it a shot and let us know.

[basspro]

Rebooted PC, still 4.7. I did click on "check for updates", that is how I knew about update.

[LOWFLYER]

Then I would say the same as my friend above, completely uninstall DM4.7, download 5.0 from RIM and reinstall that way.

[basspro]

Is that Blackberry.com?

[nmchileman]

http://na.blackberry.com/eng/services/desktop/